Canopy Potting Service

Canopy Potting ServiceOur team will carefully pot your plant using proper technique, appropriate soil, and the right fit for your container — so your plant gets the best possible start in its new home.

Canopy Potting Service

Our team will carefully pot your plant using proper technique, appropriate soil, and the right fit for your container — so your plant gets the best possible start in its new home.

How Pricing Works

Potting fees are based on two factors: the size of the pot and whether the pot was purchased at Canopy or brought in by the customer.

• Canopy Pot — Customer purchased the pot here at Canopy. Smaller sizes are complimentary as a thank-you for shopping with us.
• Customer's Own Pot — Customer brought their own container from home. A service fee applies to all sizes.

Pot Size & Fee Guide

When Customer Purchases a Pot at Canopy

• Up to 6" — Complimentary
• 8" — $10
• 10" — $15
• 12" — $20
• 14" and larger — Manager approval required (see notes below)

When Customer Brings Their Own Pot

• Up to 6" — $10
• 8" — $15
• 10" — $20
• 12" — $30
• 14" and larger — Manager approval required (see notes below)

Additional Services

The following are available as add-ons and are priced at actual cost or staff discretion. Add each as a separate line item on the order:

• Specialty soil blends — Actual cost
• Moss poles or supports — Actual cost
• Decorative top dressing — Actual cost
• Root pruning or rehabilitation — $10–$20 (staff discretion)

Important Notes

• Potting fee covers one plant per line item — add multiple lines for multiple plants
• For pots 14" and larger, confirm pricing with a manager before ringing up — use a custom sale or contact the manager on duty
• Specialty soil, moss poles, top dressing, and root pruning are not included in the base potting fee — add as separate line items
• This service is available at the Canopy location only

Talking Points for Employees

• Always confirm: did the customer buy the pot here, or did they bring it from home? This determines which variant to select.
• Measure or estimate the pot diameter at the widest point (the rim) to determine size.
• For 14"+ pots, let the customer know pricing requires manager approval — don't guess or quote a number.
• Complimentary potting (Canopy pot, up to 6") is a great hospitality moment — mention it warmly as a thank-you for shopping with us.
• Upsell opportunity: specialty soil blends, moss poles, and decorative top dressing are easy add-ons that improve the customer's experience and the plant's success.